Can I Return Hair Dye to Sally’s?

Sally Beauty offers a generous return policy on hair dye and other beauty products. Their “Love It or Return It” guarantee allows you to get a refund or exchange on hair color you bought at Sally’s, even if it’s been opened or used. Here’s what you need to know about returning hair dye to Sally’s beauty supply.

Sally’s Return Policy Overview

Sally Beauty wants you to love the hair products you buy from them. That’s why they offer a 60-day return policy on items purchased in-store and online.

Here are the key details about Sally’s return policy:

• Eligible for returns: Most products, including opened or used hair dye
• Return window: 60 days from original purchase date
• Proof of purchase: Original receipt or packing slip
• Return options: Refund or exchange for something else
• Where to return: Back to any Sally’s store or Sally’s website

This policy makes it easy to swap out hair color that didn’t work as expected or get your money back. Let’s take a closer look at how it works for hair dye.

Returning Hair Dye to Sally’s

The generous return policy at Sally’s applies to hair color, including:

• Unused, new boxes of hair dye
• Opened containers of hair color
• Previously used and empty bottles of dye

As long as you have the original receipt and are within 60 days of purchase, you can return hair color to Sally’s for an exchange or refund.

Returns must go back to the original place of purchase. So if you bought it in-store, return it to a Sally’s store. Online purchases must be shipped back to Sally’s fulfillment center.

Some tips for returning hair dye:

• Keep your receipt to provide proof of purchase
• Check the expiration date – hair dye must be returned within 60 days
• Return all contents including instructions, gloves, etc.
• Ship hair dye in suitable outer packaging if returning online

Sally’s wants to ensure opened hair color products aren’t contaminated or hazardous before placing them back on shelves. As long as the containers are sealed properly for transit and within the validity period, you shouldn’t have issues returning them.

Why You Might Return Hair Dye to Sally’s

There are a few common reasons customers return hair color to Sally Beauty Supply:

Wrong Shade Purchased

With so many hair dye options, it’s easy to grab the wrong color by mistake. Instead of being stuck with a hue you don’t like, return it for something better suited to your tone and style.

Color Didn’t Take as Expected

Hair dye results can be unpredictable based on your underlying pigment, porosity, and current color. If the shade comes out too light, too dark, or just off, you can get a different dye more likely to achieve your desired look.

Had an Allergic Reaction

Some people discover they’re sensitive to certain hair color ingredients only after applying it at home. Get your money back if a formula caused any irritation or rash issues.

Changed Mind on Color

Getting hair dye buyer’s remorse? Sally’s won’t penalize you for impulsively choosing a color you ended up not loving. Return it to switch to something else.

Alternatives to Returning Hair Dye

Instead of returning hair color you don’t like, you may be able to:

• Re-dye hair with a corrective formula
• Use a toner or gloss to adjust the tone
• Fade unwanted dye with clarifying shampoo
• Consult a colorist for saving an unwanted shade

These options can provide a quick fix and prevent wasted product. But Sally’s policy exists for times when you just need a do-over.

Tips for Returning Hair Dye to Sally’s

Follow these tips to make your hair color return to Sally’s easy:

• Check the expiration date – products must be returned within 60 days of original purchase
• Keep the receipt to provide proof of when you bought it
• Return to original place of purchase (in-store vs. online)
• Seal containers properly so dye doesn’t leak or spill
• Pack hair dye carefully if shipping back to Sally’s warehouse
• Be ready to provide order info if returning online purchase
• Keep an eye out for restocking fees on very large or bulk returns

As long as your hair dye meets the return criteria, Sally’s makes it simple to get an exchange or refund. Remember you can only return hair color bought at Sally’s – not other beauty retailers.

Can You Return Hair Dye to Other Stores?

Sally’s is quite generous with their hair color return policy. But not all retailers allow returns of used beauty products due to health and contamination risks.

Stores like Walmart, Target and CVS require hair dye to be unopened for returns. Amazon only accepts refunds on unused, unopened hair color as well.

Check the fine print before buying hair dye anywhere else. If the retailer won’t take back opened products, purchasing at Sally’s gives you more flexibility if the color doesn’t work out.

Get Your Hair Color Right the First Time

To avoid having to return hair dye to begin with, make sure you:

• Do a strand test to check results before coloring all hair
• Consult with a stylist on the right shade for your skin tone and hair color
• Carefully select the exact level and tone you want
• Read reviews and watch tutorials to determine best formulas for your hair
• Go gradually when making a big change instead of drastic color switch

But if a dye mishap does happen, it’s good to know Sally Beauty Supply has your back. thanks to their generous return policy.

The Bottom Line

Sally’s “Love It or Return It” guarantee allows returns of used and unused hair dye within 60 days. Simply bring back the receipt and original packaging to any Sally’s store or mail it to their online fulfillment center. So if your new hair color doesn’t work out as planned, you can easily get an exchange or refund at Sally’s.